HUBO

Terms & Conditions

Terms and Conditions of Use

Website: https://www.hubo.bg/ Version: 1.0 · Effective: 9 June 2026

Language notice. This is a courtesy English translation. The Bulgarian version is the legally binding original; in case of any discrepancy, the Bulgarian text prevails.

These Terms and Conditions govern the relationship between HUBO OOD (a Bulgarian limited liability company; hereinafter the "Provider", "we", "us" or "our") and any person who visits, browses or uses the website https://www.hubo.bg/ (hereinafter the "User" or "you").

Acceptance. Browsing and using the Site constitutes your express agreement to these Terms. If you do not agree, please do not use the Site.

1. Provider details
Name HUBO OOD
UIC (ЕИК) 208329964
Registered seat & address of management 1 Veliko Tarnovo St., Plovdiv, Bulgaria
Correspondence address same as the registered seat
Email [email protected]
Phone +359 898 69 10 89

2. Definitions

For the purposes of these Terms:

  • Site / Platform — the website available at https://www.hubo.bg/ together with all its sub-pages.
  • Provider — HUBO OOD, with the details in Section 1 above.
  • User — any natural or legal person who visits, browses or uses the Site.
  • Services — the informational services provided through the Site: presentation of HUBO's activity and concept, informational resources, contact forms and (where available) a newsletter sign-up form.
  • Content — all text, images, graphics, logos, design, databases and software published on the Site.

3. Subject and acceptance

3.1. Through the Site, the Provider offers information about its activity and about the Hubo concept for shared use of portable rechargeable batteries (power-bank sharing), as well as a means of contact via a contact form.

3.2. Access to the informational content of the Site is free of charge.

3.3. At present, the Site does not offer online sales, online payments or the conclusion of distance contracts.

Future paid services. When a mobile application and a paid battery-rental service are launched, the relationship regarding those paid services will be governed by separate terms and conditions, published and accepted prior to use. These Terms apply only to the website.

4. Access and availability

4.1. The Provider makes reasonable efforts to keep the Site continuously available but does not guarantee uninterrupted, error-free or fault-free operation.

4.2. The Provider may at any time change, update, suspend or discontinue (in whole or in part) the Site or its features, without prior notice.

4.3. The User is responsible for providing the technical means (device, internet connection, browser) required to access the Site.

5. Acceptable use (User obligations)

The User undertakes:

  • to use the Site in accordance with the applicable laws of the Republic of Bulgaria and the European Union, good morals and these Terms;
  • not to disrupt or unduly burden the operation of the Site and not to introduce malicious software (viruses, trojans, etc.);
  • not to perform automated extraction of content (scraping, crawling) or systematically reproduce parts of the Content without consent;
  • to provide true, accurate and current information when completing contact or other forms;
  • not to infringe the rights of the Provider or third parties, including intellectual property rights.

6. Intellectual property

6.1. All Content on the Site — text, design, graphics, logos, images, databases and software — is the exclusive property of the Provider or its partners/licensors and is protected by applicable law.

6.2. No part of the Content may be copied, reproduced, distributed, published or used for commercial purposes without the Provider's express prior written consent.

6.3. The name "Hubo", the logo and related marks are protected and may not be used without permission.

7. Third-party links and content

The Site may contain links to third-party websites or resources. The Provider does not control and is not responsible for the content, policies or practices of such external resources. Access to them is at the User's own risk.

8. Limitation of liability

8.1. Information on the Site is provided "as is" and for informational purposes. The Provider strives to keep information accurate and current but does not guarantee its completeness, accuracy or fitness for a particular purpose.

8.2. To the maximum extent permitted by law, the Provider is not liable for any direct, indirect, incidental or consequential damages arising from the use of, or inability to use, the Site.

8.3. The Provider is not liable for damages caused by force majeure, technical failures, third-party actions or interruption of internet connectivity.

9. Personal data and cookies

9.1. The processing of personal data is carried out in accordance with our Privacy Policy.

9.2. The use of cookies and similar technologies is described in our Cookies Policy.

10. Complaints and dispute resolution

10.1. Questions, signals and complaints may be addressed to [email protected] or to the correspondence address in Section 1.

10.2. Competent authorities in the Republic of Bulgaria:

  • Consumer Protection Commission (CPC / КЗП) — for consumer matters: 4A Slaveykov Sq., floors 3, 4 and 6, Sofia; website: kzp.bg;
  • Commission for Personal Data Protection (CPDP / КЗЛД) — for personal-data matters (see the Privacy Policy).

10.3. For disputes related to online contracts, consumers may use the EU Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr. (The Site does not currently conclude online contracts — this reference is informational.)

11. Amendments to the Terms

The Provider may update these Terms at any time. Changes take effect upon publication on the Site. We recommend reviewing this page periodically. The date of the latest update is shown at the top of the document.

12. Governing law and jurisdiction

12.1. All matters not covered herein are governed by the applicable laws of the Republic of Bulgaria.

12.2. Disputes are settled by mutual agreement and, failing that, by the competent Bulgarian court, unless mandatory consumer-protection rules provide otherwise.

13. Severability

If any clause of these Terms is found to be invalid or unenforceable, this does not affect the validity of the remaining clauses.

14. Contact

For questions about these Terms: [email protected] · phone +359 898 69 10 89.